Great Cornish Food Store loyalty card scheme:   terms and conditions

General:

  1. The Great Cornish Food Store loyalty card scheme and benefits are operated by Great Cornish Food Store Ltd, Tregurra Park, Newquay Road, Truro TR1 1RH. Registered in England & Wales: company no. 09997008. Please do not send correspondence to this address.
  2. These terms and conditions, together with the Great Cornish Food privacy policy, govern the entire Great Cornish Food Store loyalty scheme and any application for membership of the scheme or participation in it will be treated as acceptance of these terms and conditions. Additional terms and conditions may apply for optional elements of the scheme such as competitions and prize draws. Members participating in optional elements of the scheme will be considered to have accepted the additional terms and conditions.
  3. Great Cornish Food Store can cancel, withdraw or alter the scheme, including these terms and conditions or any individual Great Cornish Food Store card account at any time if desired.
  4. All Great Cornish Food Store cards (including temporary cards) belong to the Great Cornish Food Store Ltd.
  5. The Great Cornish Food Store loyalty card scheme is only valid in UK. All members of the scheme must be residents of England, Scotland, Wales or the Channel Islands, aged 18 years or over. Great Cornish Food may refuse an application for any reason.
  6. We do not issue additional cards for the same account.
  7. If we identify that you hold two or more Great Cornish Food Store loyalty card accounts, we may merge them into one account at our discretion. Members who live at and have accounts registered at the same address may not join their accounts together.
  8. The Great Cornish Food Store loyalty card scheme is for personal and consumer use only. The Great Cornish Food Store card may not be used for any business transaction or purpose.
  9. The Great Cornish Food Store loyalty card scheme cannot be held responsible for any loss of coupons, vouchers or benefits resulting from details being out of date or inaccurate.
  10. Great Cornish Food Store can take any action it considers appropriate, including removing or suspending a Great Cornish Food Store Card account and points accrued if we have reason to believe you are abusing the scheme or associated clubs and offers.
  11. The Great Cornish Food Store card, in whatever form, is non-transferable, cannot be copied and can only be used by the member who is named and registered for the card or their partner/spouse/civil partner.
  12. All Great Cornish Food Store rewards are subject to availability and are non-transferable.
  13. Great Cornish Food Store will remove Great Cornish Food Store points from Great Cornish Food Store loyalty card accounts that haven’t been used for two years or have been closed.

Collecting Great Cornish Food Store Points:

  1. The standard number of points you will collect is one Great Cornish Food Store point for every £5 you spend on qualifying purchases; however the number of points collected can vary. In store, points will usually be added to your Great Cornish Food Store account at the time you buy products and services included in the scheme.
  2. Points can be collected at the Great Cornish Food Store Cafe.
  3. Points are not available on selected take-away items and on the plastic bag levy. In addition, points are also not available on gift boxes/hampers and delivery charges for purchases made online.
  4. Points cannot be redeemed until credited to a Great Cornish Food Store card/account.
  5. Redeemed points cannot be used again. If a transaction on which points are issued or redeemed is cancelled, reversed or not completed, we will reverse the associated point’s movement when instructed by the relevant sponsor or supplier. If insufficient points are available or we suspect fraud or misconduct, rewards/points may be refused or cancelled.
  6. Points are not available on gift cards except during special promotional events.
  7. During Great Cornish Food Store point’s events, both in store and online, existing point’s promotions will not be multiplied.
  8. Great Cornish Food Store Ltd reserves the right to withdraw Great Cornish Food Store points promotions/offers without any notice.

Privacy and Data Protection Policy:

  1. By participating in the Great Cornish Food Store loyalty card scheme, Great Cornish Food Store will collect and use information about each member, including their registration details, information about the use of their Great Cornish Food Store card, purchases and other information that the member gives the Great Cornish Food Store.
  2. Great Cornish Food Store may analyse the member’s information to see how they use the Great Cornish Food Store loyalty card scheme, to understand their shopping behaviour and to send the member information, offers and promotions for the products or services which are most likely to interest them.
  3. By being a Great Cornish Food Store member and providing your details, you agree that Great Cornish Food Store can contact you with news about products and services. Great Cornish Food Store will never release a member’s personal details to any company outside Great Cornish Food for them to use for their own mailing or marketing purposes.
  4. For the latest details and up to date information of Great Cornish Food’s privacy policy, which is applicable to this scheme, please email: info@greatcornishfood.co.uk